Refund Policy
Last Updated: July 2, 2025
At Sting Tune, we strive to provide high-quality digital music distribution, artist tools, and promotional services. However, due to the nature of digital products and services, we have established the following refund policy to maintain fairness and transparency.
All sales of digital products, services, subscriptions, or tools offered on StingTune.com are considered final and non-refundable, unless otherwise stated or required by law.
Refunds may be granted under specific situations, including:
Duplicate payment: If you are charged more than once for the same product/service.
Technical failure on our side: If our system fails to deliver the purchased service (e.g., song not delivered to platforms due to our fault).
Service not activated: If the service you purchased (e.g., plugin or dashboard access) was never delivered or activated, and no usage was recorded.
In case of platform rejection: If your song is rejected by all major platforms (Spotify, Apple, etc.) due to technical or metadata issues caused by Sting Tune.
You are not eligible for a refund in the following cases:
Change of mind after purchase
Incorrect metadata or content submitted by you
Song rejected by platforms due to copyright, quality, or policy violations
You violated our Terms & Conditions
Partial use of any digital service
Delay due to third-party platforms beyond our control
To request a refund, please email us at:
📧 support@stingtune.com
Subject: Refund Request – [Order/Transaction ID]
Please include:
Your full name
Registered email ID
Payment details (transaction ID or invoice number)
Reason for refund
We typically respond within 5 business days. If approved, the refund will be processed to your original payment method within 7–10 working days.
Initiating a chargeback without contacting us first may result in a permanent ban from using Sting Tune services and the suspension of any current or future releases. Always contact us first to resolve any issue.
Sting Tune reserves the right to modify or update this Refund Policy at any time. Continued use of our services implies your acceptance of any changes.
If you have any questions about this Refund Policy, feel free to reach out:
Sting Tune
📧 info@stingtune.com
📍 Srivijaynagar, Sriganganagar, Rajasthan (335704)
