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Refund Policy

Refund Policy

Last Updated: July 2, 2025

At Sting Tune, we strive to provide high-quality digital music distribution, artist tools, and promotional services. However, due to the nature of digital products and services, we have established the following refund policy to maintain fairness and transparency.


1. General Policy

All sales of digital products, services, subscriptions, or tools offered on StingTune.com are considered final and non-refundable, unless otherwise stated or required by law.


2. Exceptions – Eligible Refunds

Refunds may be granted under specific situations, including:

  • Duplicate payment: If you are charged more than once for the same product/service.

  • Technical failure on our side: If our system fails to deliver the purchased service (e.g., song not delivered to platforms due to our fault).

  • Service not activated: If the service you purchased (e.g., plugin or dashboard access) was never delivered or activated, and no usage was recorded.

  • In case of platform rejection: If your song is rejected by all major platforms (Spotify, Apple, etc.) due to technical or metadata issues caused by Sting Tune.


3. Non-Refundable Situations

You are not eligible for a refund in the following cases:

  • Change of mind after purchase

  • Incorrect metadata or content submitted by you

  • Song rejected by platforms due to copyright, quality, or policy violations

  • You violated our Terms & Conditions

  • Partial use of any digital service

  • Delay due to third-party platforms beyond our control


4. Refund Request Process

To request a refund, please email us at:

📧 support@stingtune.com
Subject: Refund Request – [Order/Transaction ID]

Please include:

  • Your full name

  • Registered email ID

  • Payment details (transaction ID or invoice number)

  • Reason for refund

We typically respond within 5 business days. If approved, the refund will be processed to your original payment method within 7–10 working days.


5. Chargebacks & Disputes

Initiating a chargeback without contacting us first may result in a permanent ban from using Sting Tune services and the suspension of any current or future releases. Always contact us first to resolve any issue.


6. Modifications

Sting Tune reserves the right to modify or update this Refund Policy at any time. Continued use of our services implies your acceptance of any changes.


Contact Us

If you have any questions about this Refund Policy, feel free to reach out:

Sting Tune
📧 info@stingtune.com
📍 Srivijaynagar, Sriganganagar, Rajasthan (335704)